State Farm® Insurance Agent Todd Mounts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ida Parrott
August 1, 2025
5
out of
5
rating by Ida Parrott
"Kandus is awesome! She helped us decide what policy best suited our needs and explained the differences, where we understood exactly what we were getting. All the office staff are wonderful and helpful."
Stacey Guthrie
August 1, 2025
5
out of
5
rating by Stacey Guthrie
"Any time I need something around my policies, it is so nice to call and speak with friendly voices not automation. It feels very personal like they know me and invested in my well being."
Carrie Hoffmeister
July 30, 2025
5
out of
5
rating by Carrie Hoffmeister
"Wonderful company and staff!! Very knowledgeable team! Transferred our accounts from another agency and this group has far surpassed our expectations! Would highly recommend!!!"
Maggie Hoffmeister
July 30, 2025
5
out of
5
rating by Maggie Hoffmeister
"Amazing Staff!! Super friendly and helpful!!!!"
Yanique Grant
July 29, 2025
5
out of
5
rating by Yanique Grant
"Super easy and everything went very smooth. Amanda made the insurance process a walk in the park. She’s very friendly, knowledgeable, and always ready to tackle my questions."
We responded:
"Yanique, thank you for your review and for sharing your experience in our office! We strive to provide the best in customer service, and we are always happy to answer any questions you may have. Please reach out if we can assist in any way in the future! "
Kari Lumpkin
July 18, 2025
5
out of
5
rating by Kari Lumpkin
"Kind and knowledgeable staff. All the staff is always so friendly and helpful. They always make sure we know exactly what's going on with our policies. They also have very reasonable pricing. Would definitely recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Aimee Jackson
July 15, 2025
5
out of
5
rating by Aimee Jackson
"Very easy to work with. Kandus was helpful and guided me through the process of switch insurances with ease."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass on your kind words to Kandus. If there is anything else we can do to help, please let us know!"
Edward Goins
July 10, 2025
5
out of
5
rating by Edward Goins
"I've been with state Farm for a long time and I don't plan on going anywhere else because State farm has been so good to me they are the best."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lindy Gerow
July 9, 2025
5
out of
5
rating by Lindy Gerow
"I have been dealing with Todd mounts state farm for a few years now and they are wonderful people. They answer any questions at any time and I couldn’t ask for a better team to be handling my insurance needs."
We responded:
"Thank you for the 5-star review! We really appreciate you!"
Jindong Tan
July 7, 2025
5
out of
5
rating by Jindong Tan
"Just switched to State Farm due to the excellent service of Emily Phillips at Todd Mounts State Farm. Not pushy, willing to help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! I will pass on your kind words to Emily. "
Rocky Top
July 7, 2025
5
out of
5
rating by Rocky Top
"We have been with them for a very long time. They are always very prompt and treat you as family. Rhonda is amazing she is very helpful and always very sweet. Would recommend them over any other insurance !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs, and I will pass on your kind words to Ronda."
janet ballinger
July 4, 2025
5
out of
5
rating by janet ballinger
"I believe in a face to face relationship with my insurers. I stopped in and got a welcomed visit. They got on their systems and adjusted everything I needed in minutes. Didn't know what to expect but feel more than confident in Todd Mounts agency! Thank you 🧨🎇"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sheila Wise
July 3, 2025
5
out of
5
rating by Sheila Wise
"I love this office and the people that's in it. They are so considerate and caring and they care about you and about getting things done. They are prompt and very kind. If you don't have auto insurance or life insurance or something, go to them and they will do you right"
We responded:
"Sheila, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for your recommendation. "
Doris Bishop
June 30, 2025
5
out of
5
rating by Doris Bishop
"excellent service, love state farm, highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tim & Aimee UpChurch
June 27, 2025
5
out of
5
rating by Tim & Aimee UpChurch
"Amanda is always so helpful and knowledgeable when I call with a question. I highly recommend them!"
We responded:
"Tim and Aimee, thank you for taking the time to write us a review. We are glad to hear your experience in our office is a positive one! We truly appreciate your business! Please reach out if there is anything we can do to help. "
andrea simpson
June 16, 2025
5
out of
5
rating by andrea simpson
"I haven’t been with State Farm in a very long time about 20 years. I just went back to them. Their prices are reasonable. Their service is fabulous. People are super friendly and get things done quickly. I think I’ll stay here at this place indefinitely."
We responded:
"Andrea, thank you for your 5-star review! We truly appreciate the feedback. We are happy to know you have had a good experience in our office, and we look forward to continuing to provide you our best in customer service. Please reach out if you have any questions!"
Roseann Ray
June 12, 2025
5
out of
5
rating by Roseann Ray
"Great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Vonda Adams
June 12, 2025
5
out of
5
rating by Vonda Adams
"We’ve been with State Farm for years and have never had any issues the staff is always helpful with everything we do and hasn’t failed to deliver I appreciate everything they do and continue to do to help us"
We responded:
"Vonda, thank you for your 5-star review! We are thankful you chose us for your insurance needs. Please reach out if there is anything we can do to help. We truly appreciate you!"
Christie Gideon
June 11, 2025
5
out of
5
rating by Christie Gideon
"I had left State Farm for my auto policies. Kandus from Todd Mounts office stayed in touch and asked me if she could requote the policies. She was so helpful, saved me money on auto and home!"
We responded:
"Christie, thank you for your 5-star review and for your kind words about Kandus. We are glad to hear you have had a good experience in our office. We strive to provide the best in customer service, and we are honored to have your business back!"
Cameron Berry
June 10, 2025
5
out of
5
rating by Cameron Berry
"Great and Friendly staff!! Also providing a fast and dependable service!!"
We responded:
"Cameron, thank you for your 5-star review! We are happy to hear you had a good experience in our office. We strive to provide you with the best service possible. Please reach out if we can help with anything!"
Crystal Shipley
June 9, 2025
5
out of
5
rating by Crystal Shipley
"I can not say enough about how great my State Farm office is. They have went above and beyond anytime I have needed them. I had a question and needed some help this morning, Emily took care of it all in less than 15 minutes. Definitely recommend them to anyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Gary Patterson
June 6, 2025
5
out of
5
rating by Gary Patterson
"Great experience. Recommend this office to handle your insurance needs. Ronda was extremely professional and helpful. Todd’s a nice guy too."
We responded:
"Hi Gary! Thank you for taking the time to review! We truly appreciate you trusting us with your business. I will pass your kind words on to Ronda and Todd. Let us know if we can do anything to help!"
Sean Emert
June 5, 2025
5
out of
5
rating by Sean Emert
"Very personable and local experience. Just good down home feel with the conversation and whole process of changing insurance"
We responded:
"Hi Sean, thank you for your 5-star review! We are so glad to hear you had a positive experience in our office. Thank you for trusting us with your insurance needs! "
Ricky England
June 4, 2025
5
out of
5
rating by Ricky England
"kandus is amazing! very easy to talk to and she explains everything easily as well!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I will pass on your kind words to Kandus. If there is anything else we can do for your insurance needs, just let us know!"
Ash c
June 4, 2025
5
out of
5
rating by Ash c
"kandus is wonderful! she’s very kind and makes everything so much easier as a first timer getting my own insurance in my name. shes lovely!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"